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Strategic vs Operational Workforce Planning
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At the recent Conference Board Working Group on Strategic Workforce Planning, it was clear that it is still not entirely clear what the differences between strategic and operational workforce planning are. We thought it would be helpful to put together a short table outlining some of the differences: |
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Item |
Operational |
Strategic |
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Timeline/ Planning Horizon |
Usually 12 months with a quarterly focus |
Usually 3 years or longer – matches the organizational strategic plan |
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Inputs |
Mostly internal data, some management decisions |
Wide range of internal and external information including demographics, business strategies, global trends, etc |
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Outputs |
Staffing plans, skill gaps |
Human Resource/ People Strategies |
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Scenario Planning Approach |
Uses variables to explore different models of staffing |
Uses futuring techniques to question current paradigms and explore alternative futures not necessarily based on today’s approach |
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Forecasting |
Key focus |
Only part of the process – forecasting is too limited in terms of timeline and scope to be the core of the process |
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Owner |
HR with input from business |
Business, facilitated by HR |
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Focus |
Operational Management – Line Managers |
Strategic Management – Executive and Board |
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Aligns to |
Business Plan |
Strategic Plan |
This is just a sample of the differences between the two approaches. Most organizations require both functions, but they serve very different needs, and in our view operational workforce planning should only be done in the context of a strategic workforce plan. Over the next few months we’ll put together a longer report to help our customers better understand the differences and the role that each plays. If you’d like us to send you a copy of that report, or you’d like to understand better how Strategic Workforce Planning can help your organization meet long term strategic goals, please contact us. | |
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Book Review: Hard Facts, Dangerous Half-Truths and Total Nonsense |
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"Unfortunately, managers often base their actions not on evidence or deep knowledge, but on blind faith--mindlessly copying what others have done, letting too much ride on gut instinct or intuition, and acting without questioning the myths, beliefs, ideologies, and popular fashions of management practices. Pfeffer and Sutton say enough is enough--and advocate the use of evidence-based management. In addition to outlining its financial and organizational impact on business, the authors help leaders to overcome barriers to evidence-based management in their own organizations, emphasizing how to manage in light of the most dangerous half-truths that bedevil organizations, which include:
- Work is fundamentally different than the rest of life
- The best organizations have the best people
- Financial incentives drive company performance
- Great leaders are in control of their companies
"Hard Facts, Dangerous Half-Truths, and Total Nonsense is a candid book that challenges executives to commit to evidence-based management as a way of organizational life. And it shows executives how to turn this commonsense approach into common practice."
We really enjoyed this book, which includes lots of relevance to workforce planners, including the discussion of some practices like "casual benchmarking". Evidence based management could become a great tool in your workforce planning repertoire.
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"The most savage controversies are those about matters as to which there is no good evidence either way"
Bertrand Russell | |
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Making the Most of Workforce Planning. How can technology assist in future workforce planning, how can companies extend their approach across an entire industry, and how can you get a return on workforce planning system investments? - HR Mag
You can't just buy talent - Money can be a factor but what attracts job-seekers the most are holidays, where they are going to be based and whether or not they will be able to work flexibly. - Management Issues
Transformation of HR Priorities - Global research has revealed that HR functions are transforming themselves as they shift their priorities from enhancing internal operations to maximising their contribution to business performance - HR Zone
HR bosses need to fight back - The sector needs to stop worrying about lack of boardroom recognition and get on with proving its worth to business - Sunday Times
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